Privacy Policy

SR Energy ("SR Energy," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or submitting a quote request, you agree to the practices described in this policy.

1. Information We Collect

When you request a quote, contact us, or use our website, we may collect the following categories of personal information:

• Name — first and last name as provided in contact or quote forms.
• Email address — used to send your quote and follow-up communications.
• Phone number — used to contact you by phone or SMS regarding your quote or installation.
• Home address or ZIP code — used to assess service availability and to size your solar or battery system.
• Energy usage information — such as monthly electric bill estimates, utility provider, or roof details you share with us.
• Browser and device data — including IP address, browser type, and pages visited, collected automatically through standard web server logs and cookies.

We do not collect sensitive financial information such as credit card numbers or bank account details through our website. SR Energy does not run credit checks.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To prepare and deliver a personalized solar, battery, or EV charger quote for your home.
• To contact you by phone, email, or SMS regarding your quote, scheduling a site assessment, or answering questions about our services.
• To follow up on submitted quote requests that have not yet received a response.
• To send you occasional marketing messages about SR Energy products and promotions, only if you have given explicit consent.
• To improve our website and services based on aggregate usage data.
• To comply with applicable laws and regulations.

3. SMS / Text Message Communications

By providing your phone number and checking the SMS consent box on our contact form, you agree to receive text messages from SR Energy. These messages may include:

• Quote confirmations and follow-up messages.
• Appointment reminders for site assessments or installations.
• Program updates related to Texas VPP eligibility or other offers.
• Occasional promotional messages (only with explicit marketing consent).

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

To opt out: Reply STOP to any text message from SR Energy at any time and you will be unsubscribed immediately. You will receive one final confirmation message.

For help: Reply HELP to any text message or contact us directly at (385) 535-5433 or JoinUs@SREnergy.US.

4. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business — for example, CRM platforms, email delivery services, and scheduling tools. These providers are contractually required to use your information only to perform services on our behalf and may not use it for any other purpose.

We may also disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of SR Energy, our customers, or others.

5. Data Retention

We retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations. If you request that we delete your information, we will do so within a reasonable time, subject to any retention requirements imposed by law.

6. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and to understand how visitors use our site. You can disable cookies through your browser settings; however, doing so may limit certain functionality on our site.

7. Your Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information in Section 8 below.

8. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:

You can also reach us through our contact page.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.